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  • Sano, H., Sano, K., & Nagata, S. (2026, June). Entry–exit capacity dynamics in urban hotels under demand shocks: proximity to large-scale entrants and access to capital. Paper presented at the 33rd EurOMA Conference.
  • Fan, L., & Sano, H. (2023). Causal attribution for tourism experiences with Artificial Intelligence recommendation. In CAUTHE 2023: West, East, South, North: Redirecting Research in Tourism, Hospitality and Events: Proceedings of the 33rd Annual Conference (pp. 170–174). Fremantle, WA: Curtin University, Edith Cowan University, and Murdoch University, Australia.
  • Sano, H., Sano, K., & Nagata, S. (2020). Managing tourists’ perceptions of control in the business ecosystem of smart tourism. In D. Williamson, T. Harkison, T. Brothers, & P. Jose (Eds.), CAUTHE 2020: 20:20 Vision: New Perspectives on the diversity of Hospitality, Tourism and Events: Proceedings of the 30th Annual Conference (pp. 458–460). Auckland: Auckland University of Technology, New Zealand.
  • Sano, K., Sano, H., & Oi, T. (2019, May). Exploring international tourists’ spatial behavior in Osaka. Paper presented at 2019 APacCHRIE & EuroCHRIE Joint Conference.
  • Sano, K., Sano, H., & Oi, T. (2019). Comparing Chinese and American tourists’ spatial-temporal behaviour by GPS tracking in Osaka. In A. Pabel, E. Konovalov, L. Cassidy, & P. Jose (Eds.), CAUTHE 2019: Sustainability of Tourism, Hospitality & Events in a Disruptive Digital Age: Proceedings of the 29th Annual Conference (pp. 503–507). Cairns, QLD: Central Queensland University, Australia.
  • Sano, H., & Yamada, K. (2017, July). Sales surprise and inventory turnover performance: Using management forecasting data. Paper presented at the 24th EurOMA Conference.
  • Sano, K., & Sano, H. (2016). The effect of social media on customer satisfaction and relationship strength in a service with high perceived risk in Japan. In K. Kim (Eds.), Celebrating America’s Pastimes: Baseball, Hot Dogs, Apple Pie and Marketing? Developments in Marketing Science: Proceedings of the Academy of Marketing Science (pp. 435–439). Cham: Springer, Switzerland.

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