Teaching > Graduate Seminar


Special Research 1-6 (seminar for doctoral students)
  • In this seminar, students write their doctoral dissertations.
  • Research presentations by a doctoral student:
    • Fan L., Sano, H. (2023). Causal attribution for tourism experiences with artificial intelligence recommendation. The 33rd Annual Council for Australasian Tourism and Hospitality Education (CAUTHE) Conference, 2023/02/08.
    • Fan L., Sano, H. (2022). The impact of artificial intelligence on tourism and hospitality services: A literature review from the perspective of social customer relationship management. The 6th World Conference on Production and Operations Management, 2022/08/23.
Special Seminar I, II (seminar for second-year master's students)
  • In this seminar, students write their master's theses. Students in my seminar primarily consider research topics related to service management and supply chain management.
  • Research presentations by master's students:
    • Li, K., Sano, H. (2023). [Analysis of consumer preferences for combinations of services in tourism-based MaaS]. The 15th Annual Conference of Japanese Operations Management and Strategy Association 2023, 2023/09/23 (presented in Japanese).
    • Wu, F., Sano, H. (2023). [A study on the factors influencing consumers' intention to use smart delivery lockers]. The 15th Annual Conference of Japanese Operations Management and Strategy Association 2023, 2023/09/23 (presented in Japanese).
    • He, D., Sano, H. (2022). [The impact of the audio characteristics of service robots on the consumer experience]. The 14th Annual Conference of Japanese Operations Management and Strategy Association 2022, 2022/12/03 (presented in Japanese).
    • Chen, Y., Sano, H. (2022). [The value that the use of blockchain technology brings to platform businesses in the entertainment sector]. The 14th Annual Conference of Japanese Operations Management and Strategy Association 2022, 2022/12/03 (presented in Japanese).
    • Li, Z., Sano, H. (2022). [A study on customer perceived quality and intention to use regarding the smartification of purchasing experiences in retail stores]. The 14th Annual Conference of Japanese Operations Management and Strategy Association 2022, 2022/12/03 (presented in Japanese).
    • Fan L., Sano, H. (2021). Artificial intelligence and robots in tourism and hospitality services: A literature review from the perspective of customer relationship management. The 13th Annual Conference of Japanese Operations Management and Strategy Association 2021, 2021/11/20.
    • Dong, X., Sano, H. (2021). [The impact of user privacy concerns on willingness to provide data: focusing on the Big Brother effect in a smart home service environment]. The 13th Annual Conference of Japanese Operations Management and Strategy Association 2021, 2021/11/20 (presented in Japanese).
    • Qiu, R., Sano, H. (2020). [A study on the differences in customer perception changes in self-service and traditional service failures: with a focus on hotel services]. The 12th Annual Conference of Japanese Operations Management and Strategy Association 2021, 2020/11/07 (presented in Japanese).

© 2022 Hiroki Sano