Profile

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Education

McCombs School of Business, The University of Texas at Austin, USA

  • Ph.D. (Department of Information, Risk, and Operations Management), December 2015.
  • M.S. in Information, Risk, and Operations Management, December 2012.

Kobe University, Japan

  • M.A. in Business Administration, March 2009.
  • Bachelor of Business Administration, March 2007.

Academic Appointments

Ritsumeikan University, Japan

  • Professor, Faculty of Business Administration, April 2025 - present.
  • Associate Professor, Faculty of Business Administration, April 2016 - March 2025.

Wakayama University, Japan

  • Visiting Fellow, Center for Tourism Research, April 2020 - March 2026.

National University of Singapore, Singapore

  • Academic Visitor, Department of Analytics & Operations, NUS Business School and The Logistics Institute - Asia Pacific, April 2019 - March 2020.

Kobe University, Japan

  • Research Fellow, Graduate School of Business Administration, January - March 2016, April 2017 - March 2019.

Research Interests

  • Operations management
  • Service management
  • Supply chain management

Professional Service

  • Board Member, Japanese Operations Management and Strategy Association, June 2020 - June 2023, June 2024 - present.

Professional Memberships

  • Japanese Operations Management and Strategy Association (JOMSA)
  • Society for Serviceology
  • Production and Operations Management Society (POMS)
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • European Operations Management Association (EurOMA)
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